What is driving mobile investment by enterprises? The Harvard Business Review (1) reported (here) a survey that almost half of all respondents answered:
- allow information to be accessed on the go and in time by company executives
- take advantage of virtual and mobile working conditions of employees
- provide real-time, fast, and accurate information to employees and customers
Mobile devices should work with and connect to back-end corporate and enterprise data and systems. A big question is if it is possible to do it? Can it be done? Well, let's look at what has been done with mobile and cloud solutions, according to surveys reported by the HBR:Specific to
- Special industry processes
- Finance department
- Human resource department
- Sales department
- Field service department
For executives and management such as
- Dashboards
- Analytics
- Key performance indicator alerts
For consumer interaction such as
- Loyalty management
- Social media
In various departments, activities need to be done quickly and with great accuracy. Such solutions are for fast actions and especially important to an organization during periods that are time sensitive. Other activities that depend on these time-sensitive actions become more accurate and reliable as a result.
(1) For more detailed information and a free download of this report published in the Harvard Business Review entitled “How Mobility Is Changing the Enterprise” please click here.