Hi All,
I am working on SMP 3.0 SP03 and Service Manager 4.1 application.
We have deployed the application in the DMZ server . The Device which I am using is Windows 8 and WPF client version installed is Agentry_7.0.3.711_ClientDotNET.
We have created the Virtual IP on top of the server so that we can connect the client on this IP address from outside the DMZ networks.
Hence we created the SMP certificate with the Virtual IP name and installed on the device.
This is the procedure done so far.
Now in the device when I am logging in the WPF client enter the serer details and I am getting the below error
Please guide what can be the issue . Is the certificate creating any issue or any required software version is missing.
Kindly help
Thanks and Regards
Neha Mahanty