In this part of the article, we will dive into how mobile apps enable significant improvements across your business processes. We will focus on the value of complex employee applications. The following are some examples of expected improvements organizations have experienced.
Value Source | Expected Improvements | Benefit Range |
Increase Revenue | Improve First-Time Fix Rates | 15% - 20% |
| Reduce Unplanned Downtime | 20% - 30% |
Reduce Costs | Eliminate Admin Time of Manual Paper Orders | 90% - 100% |
| Increase Work Order Capacity | 20% - 30% |
| Minimize Overtime Costs | 40% - 60% |
| Reduce Inventory Carrying Costs | 5% - 10% |
| Eliminate Manual Data Entry into CRM | 90% - 100% |
Optimize the balance sheet | Accelerate Days Sales Outstanding | 10% - 15% |
| Reduce Spare Parts Inventory | 10% - 15% |
| Reduce Pick Errors | 10% - 15% |
Now if we dig in deeper, lets discuss how mobile maintenance can see improvements in their environment. First planner efficiency typically means increased number of work orders tracking by 30 – 45%. This is possible because you can:
- Eliminate time spent printing, sorting, collating, and distributing paper work orders
- Reduce changes to assignments, real time prioritization of assignments
- Allow for craft sequencing
- Increase supervisor communications
Secondly maintenance technician efficiency typically improves by at least 40 minutes per day per technician. This is possible because you can:
- Eliminate non-value added travel / walk time
- See equipment history available at point of performance
- Perform real-time notification creation
Thirdly asset reliability has been seen to increase by 20% or more. This is possible because you can:
- Improved first time fix rate
- Have faster maintenance response time
- Improve preventative maintenance and job plans
- Extend asset life and improved OEE
Lastly accurate data enables you to make confident real-time decisions. Again this is possible because you can:
- Reduce data entry errors
- Reduce paper / printing
- Enforce business rules
- Provide detailed labor accounting
As you can see, best of breed and successful organizations including those with EAM operations achieve long-term sustainable growth using mobile. Mobile enables them to plan, produce, and deliver safe, high-quality products for customers globally. Also they can consistently produce high-quality, regulatory-compliant products at a lower cost. Finally they have superior customer service while minimizing downtime.
