Hi Agentry experts,

for WM 6.0 we have the idea to get a more flexible assignment for notifications and work orders, as our business process requires more flexibility than the standard available assignment types e.g. Work Center

User A should only see certain equipment

User B should see certain activity types

User C should only see unscheduled

etc.

Our idea is to add custom assignment types (similar to described by Mark here) which will call the standard reports behind IW29 / IW39 with a user specific selection variant.

Does any of you have experience which you could share, or a better suggestion how this can be achieved?

Thanks in advance for suggesting!

Regards

Merten

Hi Experts,

My user doesn't exist in table /SYCLO/MDW00. Can you please guide the steps to create entries for my user for Syclo Application 6.3(SAP_WORK_MANAGER_63)

Thanks, Pritam

Dear Experts,

As a Work Manager consultant, It's very difficult for me to ask the end users to change their password in SAP and re-login to Agentry Client after resetting the client.

Currently SAP PERSONAS is in place for the field users to change their password in  SAP but still they have to reset their client after each password change, which is very difficult for field users and also some times they lose their changes(work) if password gets expired(as per security policy password get expired after 90 days) before Transmit.

I see, one password change button in the latest Agentry client(SMP-3.0 SP07/08/09) but It does not work for me.

Could anybody please help me, If already have explored or knows about the functionality?

We use SAP Work Manager-6.2 with SMP-3.0 SP05 server  and WPF Agentry client-70.9.0.0.

Help would be much appreciated!!

Thanks,

Sudhir.

Hi All,

Planning up-gradation of SAP Service Manager 4.1 to the most latest one. I would like to know planned/approx release of SAP SM 4.4 in Market place to plan my activities.

Regards,

Sampath

Hi,

Would like to know how do we determine if the work order has been created from SAP Agentry client and/or in SAP GUI?

From table CDHDR, seams it does not reflect any unless if it has a blank transaction on the field. (but not sufficient enough to create a report)

Regards,

Nazarene

        A = Current Date    B = New Date

1. How do you a create transaction validation rule to compare two fields with NULL dates?

Logic:If A & B are blank then a warning message should be fired upon validation rule execution.

2. How do you create transaction validation rule for two fields with dates that are less than?

Logic: If B is NOT Null and A is Null -> B < sysdate; Null value for A is allowed ..... warning message {older date than sysdate/current date}

           If B is Null and A is NOT Null -> Null value for B is allowed .... warning message {No new date entered}

           If B is NOT Null and A is NOT Null -> B < A ...... warning message {New date is less than current date/sysdate}

3. How do you create a transaction validation rule for a given fiel with greater than?

Logic:If B > sysDate (current date)

Hi everyone,

My app crashes when I press "Finish" on the screen set associated to an Add Transaction of an object that is child of Main Object. Any idea why?

Hello,

In SAP Workmanager 6.3 with metermanagement, I try add dueTime in workOrder tilelist but the value is initial.

This field exist in SAP. in  et_workorder_header in /SMISU/CL_BTX_WORKORDER_DO

In debug, I can see value in this field

The field GSUZS is active in result field in ZSMM21_ISU_WORKORDER_GENERIC MBO

I create a new SAP Project ZWorkManager with package package com.syclo.sap.component.custom.workorder.object and class ZMeterWorkOrder.java

This is indicate in parameter Workorder SAPOBject

and java code:

The project is exported in .jar in Java folder of application and add in classpath in agentry.ini

The dueTimetit is added like a new properties in WOrkOrder object

new field is added in tilelistRow in WorkOrderTileListRow_Detail_iPhone screen

I restart server, application, reset agentry client ....

But the result in application is initial

I can't debug java code because of our architecture I can't have a SMP server local.

If you have some idea of what is wrong in my configuration, it could be very helpfull

thank's a lot

Hello,

I am working with SMP3.0 and Workmanager6.3 application on iPad. I would like to receive documents on my device but the request stays in waiting.

So I debugged it through and to me the setup in R/3 looks ok. There are no authorisation issues left in SU53, the time Zone on SMP is set correctly, even I can see that the http classes of syclo are called and processed.

If I run /SYCLO/CORE_USER_OTRIG_Q_RETRY again, I can see that there are LOGS creared in SMP, so the send seem to work as well.

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::beginReadSteps::::begin |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::beginReadSteps::::-------------------------------- |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.component.documentmanagement.stephandler.DocumentLinkPushListenerStepHandler::run::37393::::Begin |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.component.documentmanagement.stephandler.DocumentLinkPushListenerStepHandler::run::37393::::debug marker - before addToPushNotificationHash |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.component.documentmanagement.stephandler.DocumentLinkPushListenerStepHandler::run::37393::::debug marker - after addToPushNotificationHash |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::endReadSteps::::begin |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::endReadSteps::::-------------------------------- |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::beginDataAndUpdateSteps::::begin |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::beginDataAndUpdateSteps::::-------------------------------- |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::endDataAndUpdateSteps::::begin |

2016 06 30 10:26:11#+0200#INFO#System.out###Agentry ZEIE_T Worker Thread########com.syclo.sap.ServiceEventSession::endDataAndUpdateSteps::::-------------------------------- |

But there is not data received in the device.

I did check the ANGEL Transmit settings. PUSH is enabled and it is configured to keep the connection open.

I went through all documents I was able to get here on SCN in order to see if any setting was wrong or missing. But neither an alias was defined nor the ports are different - so setting seem to be fine as said.

Where is my issue? Can anybody help me on that?

Thanx a lot in advance for your help!

Regards,

Oliver

Hi,

I would like to see an example of configuration parameters / file to set on the application policy for sap fiori client on SAP AFARIA. I saw the documentation, and it has only an example for IOS device but i need it to android. I would like to know if the parameters to include on the configuration tab of the app policy are the same for android

this is the example:

Best Regards,

Mariana

Hi;

I am working on SAP Work Manager 6.1 on SMP 3.0. I have deployed the application succesfully but during the first load I am getting the following exception in the Events log:

JAVA EXCEPTION CAUGHT: java.lang.reflect.InvocationTargetException

Please see below as to what is displayed on the sync screen:

Thanks and Regards;

Sizo Ndlovu

Hi guys,

I have the next problem,

06/30/2016 15:28:22, 1,        20,        18, Thr       3192, JAVA EXCEPTION CAUGHT: java.lang.reflect.InvocationTargetException

i dont't have idea how to solve it. I try to re-deploy 10 times and all times i got the message "Hi i'm here" but can't log in using Agentry Test Enviroment, Agentry Client, IPAD, or Android.

can someone help me?

Thanks

Hi All,

I am facing issue in one of the complex table created by our team to achieve one of the functionality.

We are using SMP 3.0 SP09 with AGENTRY WORK MANAGER app.

I verified Z GET Method of Class and  Z Function Module having standard class handler called INCLUDE /syclo/core_bapi_template_incl

in parameter of Config panel:

CT_BAPI_WRAPPER	ctXXX	ZXX_XXX_XXXX_GET
	CT_SAPOBJECT	ctXXX	com.syclo.sap.component.workorder.object.ZXXXX
	ENABLE_TABLE	CTXXX	1
	TABLE_REFRESH	CTXXX	720
	TABLE_CHECK	CTXXX	24

Table refresh for

Coding of FM :

*"*"Local Interface:

*"  IMPORTING

*"     VALUE(IS_BAPI_INPUT) TYPE  /SYCLO/CORE_BAPI_INPUT_STR OPTIONAL

*"  EXPORTING

*"     VALUE(ES_BAPI_OUTPUT) TYPE  /SYCLO/CORE_BAPI_OUTPUT_STR

*"  TABLES

*"      IT_FUNCT_LOC_RA STRUCTURE  /SYCLO/PM_TPLNR_RANGE_STR OPTIONAL

*"      IT_BOM_NO_RA STRUCTURE  /SYCLO/PM_STLNR_RANGE_STR OPTIONAL

*"      IT_PLANT_RA STRUCTURE  /SYCLO/PM_WERKS_RANGE_STR OPTIONAL

*"      IT_BOM_USAGE_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      IT_ALTERNATIVE_BOM_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      IT_BOM_STATUS_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      IT_ITEM_CAT_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      IT_COMPONENT_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      IT_PM_REL_RA STRUCTURE  /SYCLO/CORE_RANGE_STR OPTIONAL

*"      ET_RETURN STRUCTURE  BAPIRET2 OPTIONAL

*"      ET_COMPLEX_TABLE STRUCTURE  ZSMERP_PM_MATBOM_ITEM_STR OPTIONAL

*"----------------------------------------------------------------------

*======================================================================*

*<SMERPDOC>

*  <CREATE_DATE> 06/12/2013 </CREATE_DATE>

*  <AUTHOR> Syam Yalamati </AUTHOR>

*  <DESCRIPTION>

*     BAPI wrapper for Equipment BoM fetch.

*  </DESCRIPTION>

*<!-- *----------------------CHANGE HISTORY------------------------* -->

*  <REVISION_TAG date='06/12/2013' version='610_700 ERP' user='SYALAMA'>

*    <DESCRIPTION>Initial release.</DESCRIPTION>

*    <BugID> ERPADDON-11 </BugID>

*  </REVISION_TAG>

*<!-- *----------------------CHANGE HISTORY------------------------* -->

*</SMERPDOC>

*======================================================================*

************************************************************************

* Template Section

************************************************************************

   INCLUDE /syclo/core_bapi_template_incl.

But when, we sync from client it gives

Sync started for Complex table XXX

But not hitting the respective class in JAVA as defined in config panel.

When sync started it hits the ABAP respective Method but don't come in JAVA.

We had not maintained exchange table instead of that we had maintained Table Refresh and table check in config panel parameter.

Kindly suggest, why it is not coming in JAVA.

Regards

Vivek

Hello Experts,

We are using Fiori as embedded deployment option. Our SAP Business Suite system is NW 7.40 (EHP7 for SAP ERP 6.0) which has gateway component in-built. Gateway component version is SAP_GWFND 740 0008 (SAPK-74008INSAPGWFND) and UI component version is

SAP_UI 740 0010 (SAPK-74010INSAPUI).

I have activated the SICF node for the arsrvc_upb_admn service and am accessing the Launchpad Designer using the URL

http://<host>:<port>/sap/bc/ui5_ui5/sap/arsrvc_upb_admn/main.html

I am creating a new Catalog and within the catalog looking to add a new tile of type App Launcher - Static. After creating the tile I click on it to set its properties. I give it a Name and uncheck the checkbox Use semantic object navigation and enter the URL of the custom UI5 app deployed on this server (as a BSP application using the ABAP Team Provider) in the Target URL property.

I then click the Save button and click Yes in the Confirmation dialog that appears. But on clicking Yes the changes do not get saved, the fields Semantic Object and Action get highlighted in red color as shown below (inspite of these fields being disabled as I unchecked the checkbox Use semantic object navigation). I neither see any errors in the browser console (Google Chrome), nor any errors in the Gateway server at /IWFND/ERROR_LOG.

I am not sure if we are missing installation/configuration of some component due to which this may be happening. Can anyone please advice as to what may be causing this to happen? As I have my custom app ready but unable to release to users as I am unable to create the tile for this.

Regards,

Saurabh

1. Is there any easyordifficultway to send fileto the selected user application (>100 users with unique configurations) via SAP Mobile Secure (Cloud based)?

2. For each userneedto create their own policy?

3. Where can I read about configuration data formats?

Hi team,

             We are working on the work manager 6.3 with customer service and we are going to integrate GIS with WM6.3 customer service.

But I Have seen the document "How to do 3rd party GIS integration with work manager 6.2 Limitation, it is saying  "GIS is not supported for work manager 6.2 with customer service component ".

can you please let us know is support WM6.3 with customer service component.

please share some document related to GIS 3rd party integration with Work Manager 6.3 CS

Thanks,

Vignesh Anandhan

Hi,

I'm trying to setup JavaBE.ini to use SSO and load balancing at the same time. SSO through SAP Portal was already working, so in order to enable load balancing I uncommented the following lines and set value to the last 3 parameters, as in note https://launchpad.support.sap.com/#/notes/2314297/E

[JCO3_CUSTOM_PROPERTIES]

jco.client.ashost=

jco.client.sysnr=

jco.client.mshost=FQDN_Message_Server_hostname

jco.client.r3name=XXX

jco.client.group=XXXXXX

I left LOGON_METHOD=USER_AUTH_SSO and all [GROUP_LOGON] parameters are blank from before.

After doing that, I deploy the Agentry application and I get the below error in the log, and I'm not sure why. There are a couple of things in the log.

1. I'm not sure if this DEST=DESTINATION_SERVICE is a parameter that I should set somewhere. I didn't set any value for it

2. The error says something about Unicode and service ? unknown. Maybe something is missing in my configuration file?

See the log (I masked user name, host names and SAP parameters for obvious reasons):

05/11/2016 11:57:49, 1,        20,        18, Thr       8940, JAVA EXCEPTION CAUGHT: com.syclo.agentry.AgentryException: Could not login user SERVICEUSER - com.sap.conn.jco.JCoException: (102) JCO_ERROR_COMMUNICATION: Initialization of destination DESTINATION_SERVICE failed: Connect to message server host failed

Connection parameters: TYPE=B DEST=DESTINATION_SERVICE MSHOST=FQDNhostname R3NAME=XXX GROUP=XXXXXX PCS=1

LOCATION    CPIC (TCP/IP) on local host hostname with Unicode

ERROR       service '?' unknown

TIME        Wed May 11 11:57:49 2016

RELEASE     720

COMPONENT   NI (network interface)

VERSION     40

RC          -3

DETAIL      NiErrSet

COUNTER     2

  at com.sap.conn.jco.rt.RfcDestination.initialize(RfcDestination.java:899)

  at com.sap.conn.jco.rt.RfcDestination.ping(RfcDestination.java:1304)

  at com.syclo.sap.jco.JCo3Connection.beginDestination(JCo3Connection.java:288)

  at com.syclo.sap.jco.JCo3Connection.openConnection(JCo3Connection.java:494)

  at com.syclo.sap.jco.JCo3Connection.openCustomConnection(JCo3Connection.java:481)

  at com.syclo.sap.auth.AbstractLoginModule.createClient(AbstractLoginModule.java:156)

  at com.syclo.sap.auth.LoginModuleSSO.login(LoginModuleSSO.java:116)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:497)

  at javax.security.auth.login.LoginContext.invoke(LoginContext.java:755)

  at javax.security.auth.login.LoginContext.access$000(LoginContext.java:195)

  at javax.security.auth.login.LoginContext$4.run(LoginContext.java:682)

  at javax.security.auth.login.LoginContext$4.run(LoginContext.java:680)

  at java.security.AccessController.doPrivileged(Native Method)

  at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:680)

  at javax.security.auth.login.LoginContext.login(LoginContext.java:587)

  at com.syclo.sap.User.handleJAASLogin(User.java:2680)

  at com.syclo.sap.User.initSession(User.java:844)

  at com.syclo.sap.Server.login(Server.java:483)

  at com.syclo.sap.Server.createServiceUser(Server.java:1756)

  at com.syclo.sap.Server.getServiceUser(Server.java:1874)

  at com.syclo.sap.Server.loadSAPProperties(Server.java:854)

  at com.syclo.sap.Server.initServer(Server.java:297)

  at com.syclo.sap.Server.<init>(Server.java:272)

  at com.syclo.sap.workmanager.Server.<init>(Server.java:26)

Caused by: com.sap.conn.jco.JCoException: (102) JCO_ERROR_COMMUNICATION: Connect to message server host failed

Connection parameters: TYPE=B DEST=DESTINATION_SERVICE MSHOST=FQDNHostname R3NAME=XXX GROUP=XXXXXX PCS=1

LOCATION    CPIC (TCP/IP) on local host hostname with Unicode

ERROR       service '?' unknown

TIME        Wed May 11 11:57:49 2016

RELEASE     720

COMPONENT   NI (network interface)

VERSION     40

RC          -3

DETAIL      NiErrSet

COUNTER     2

  at com.sap.conn.jco.rt.MiddlewareJavaRfc.generateJCoException(MiddlewareJavaRfc.java:685)

  at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcClient.connect(MiddlewareJavaRfc.java:1433)

  at com.sap.conn.jco.rt.ClientConnection.connect(ClientConnection.java:725)

  at com.sap.conn.jco.rt.PoolingFactory.init(PoolingFactory.java:115)

  at com.sap.conn.jco.rt.ConnectionManager.createFactory(ConnectionManager.java:350)

  at com.sap.conn.jco.rt.DefaultConnectionManager.createFactory(DefaultConnectionManager.java:46)

  at com.sap.conn.jco.rt.ConnectionManager.getFactory(ConnectionManager.java:324)

  at com.sap.conn.jco.rt.RfcDestination.initialize(RfcDestination.java:894)

  ... 26 more

When a transaction's validation message is displayed with both OK and Cancel buttons, it appears that Agentry always wants to make the OK button the default.  Is there a way to change this such that the Cancel button is defined as the default?  In my validation window that appears below, "Ignore Warning" is the OK button and "Change Value" is the Cancel button.  I want Change Value to be the default instead of Ignore Warning.

Thanks

Tim

Hello,

During the synchronisation of workOrder (meter Installation), I have an error message:

com.sap.mobile.platform.server.agentry.impl.AgentryServerManager:logConsoleErrorMessage########45906#####Exception: 15:42:14 05/04/2016 : 20 (Agentry3), Java Business Logic Error (com.syclo.agentry.BusinessLogicException: MeterInstallationSteplet - Enter Rate Type

I don't have this issue when I confirm the same workOrder with the same equipment in SAP Backend. I find no rule about this error in MeterInstallationSteplet.

Have you an idea about this issue?

Thank's a lot

I Have a screen with three fields.  1 list selection, teo text fields. There is an enable rule on the last text field. When you makke an update to either text field the list selection clears and you have to reenter the selection.   How do you get around this? This is just one example.  This happens on many of our screens.